Terms and Conditions

Last update: November 26, 2021

By purchasing any Product or Service from our website Healthtecnology.com (hereinafter the "Website") and / or using or accessing the information displayed on it, you agree to have studied and understood all the terms and conditions of the service that They are described in this document (hereinafter “Terms and Conditions”) such as, but not limited to, conditions of use, means for notifications and disclaimer clauses; and declares to agree with each of them.

Health Technology (for purposes of this document known as "Health Technology") provides the services of this Website to you, subject to the Terms and Conditions contained herein and in our Privacy Policy and Informed Consent. Therefore, please read these documents carefully and if you have any questions regarding these documents, you may write to us at info@healthtecnology.com.

You agree to follow the instructions for the correct use of the Site and, therefore, of the services offered therein. If you do not agree with these Terms and Conditions, please do not access or use the healthtecnology.com site, its material, its information and / or the services offered by this means.

The Terms and Conditions of the service, as well as our Privacy Policy and Informed Consent may be modified at any time in the future. For this reason, the use of the services of healthtecnology.com At a time after these modifications have been made, it implies that the User accepts them. It is the User's obligation to be attentive to any change or modification to study it prior to the new use of the Website and / or its services.

CLAUSE ONE: The operator of the Site

El sitio web healthtecnology.com es operado por la empresa CMG CAPITAL MEDICAL GEAR, está ubicada en Guanajuato 224, despacho 801-802, Col. Roma, Cuauhtemoc, C.P. 06700, CdMx, Mexico, correo electrónico info@healthtecnology.com.


To use some of the Services provided by Health Technology through the healthtecnology.com site, the person will have to register and in other cases, the person will be able to access the Services without being registered. However, any person who wishes to use the Services must be of legal age in accordance with Mexican Law (18 years), must have the legal capacity to contract, must provide the information required to be able to provide the Services and must state that they have read, understood and accepted the Terms and Conditions of the service, as well as our Privacy Policy and Informed Consent.

Health Technology will require, for the purposes of creating the Registered User account, at least the following information: name, surname, email, telephone number, username under which the User will participate in the Website, as well as any other data that may be requested by Health Technology in order to provide the Service. The User's email will be the Registered User identification for the purpose of accessing Health Technology. For this reason, it will not be possible to change the account email.

Users must provide true and accurate information and guarantee that the data they provide is sufficient to be identified and / or located. Any inaccuracy that prevents identifying or locating the User, as well as any false information provided, will empower Health Technology to proceed with the cancellation of the Services and the immediate elimination of the account, in the case of Registered Users.

Health Technology may proceed to close the Registered User's account at its sole discretion, for which it should only communicate said decision to the email indicated by the Registered User in their personal data.

Navigation in certain sections of our Website may or may not, at the sole discretion of Health Technology, be subject to the prior registration of the User as a Registered User.

THIRD CLAUSE: About the Services

The services offered by Health Technology on its website healthtecnology.com The distribution of automated medical equipment, hospital furniture and hospital supplies (for the purposes of this document the "Services") shall be understood as:

Online Product Purchase: Through the Website, the User may purchase
Health Technology's own products

Information: Health Technology may make communications regarding its Products and / or the store, about purchases made by the User, as well as any other communication or display of information that Health Technology deems pertinent, at its sole discretion.

FOURTH CLAUSE: Limitations and exclusions to the Services

4.1 Description and photography of the product. The photographs of the Products offered on the Website show the actual colors corresponding to the Products. However, the colors that the User will see when accessing the Website will depend on the calibration of their monitor. Therefore, we cannot guarantee that the colors shown on the monitor of each User are identical to those of the
Product. Likewise, it is essential that the User carefully read the descriptions of the Products as well as the purchase conditions before placing the order. This, in order to clearly understand the terms, conditions and restrictions that may apply to each Product.

4.2 Warranty. Our Products are guaranteed for 30 business days from receipt of the Product. In order to enforce the guarantee, the procedure indicated in clause EIGHT must be followed.

FIFTH CLAUSE: Prices and payment method

The prices of the Products displayed are indicated in US dollars. Any other cost associated with the purchase, such as, but not limited to, material delivery services or any other that Health Technology may offer to its Users at its sole discretion, will be charged separately and will be indicated in the purchase order for canceling.

The User may pay for their orders online through their Visa or Mastercard. Said payment must be accredited before the Product is shipped. The User agrees not to make charges against the card.

At the end of the online purchase process, the User will always receive a confirmation of the purchase and a confirmation from the payment processor to their registered email. The digital invoice of the purchase will be sent by the same means.

It is essential, for the purposes of making the purchase, that the User verifies all the data on the items that he wishes to acquire in order not to incur errors, that he correctly inserts all the information required for the delivery of the Product, and that he understands and accept the terms and conditions of purchase.

Health Technology will not be responsible for problems derived from failures in the payment processor system and / or the bank through which the payment is intended to be made, in which case the User must contact his service provider to correct the problem and be able to make the purchase in question.

CLAUSE SIX: Sending and receiving the order

Health Technology and the user will agree between both the delivery time of the products offered. This will be done within a maximum period of forty-eight (48) business hours. The Delivery Term will be calculated as agreed based on the business hours that will be from 8:00 a.m. to 5:00 p.m. No holiday deliveries will be made, unless expressly indicated on the Website.

Shipping costs, as well as any other expenses related to the order, will be paid together with the final amount of the order. Shipping costs will be paid by the User and will be calculated in accordance with the delivery destination. Shipping costs will be detailed throughout the purchase process and the buyer will have the possibility to review and approve the total cost before finalizing their purchase.

The products will be delivered in two ways, digitally and at the delivery address freely designated by the User within the established Delivery Term. Health Technology will not assume any responsibility when the delivery of the Product cannot be executed as a consequence of the inaccuracy or falsity of the data provided by the User, due to the absence of the
recipient, or for any other cause beyond the responsibility of Health Technology.

The User will be responsible for reviewing the package at the time it is delivered. This in order to verify that you have received all the Product for which you paid and that it is delivered in good condition. Likewise, you must sign the receipt of the Product. If for any reason the Product received is incomplete or damaged, the User should not receive the package and should notify Health Technology of the situation so that Health Technology can investigate the situation and resolve the problem. The Product must be received by the User or by a person of legal age.

If for any reason beyond the control of Health Technology the Product could not arrive within the established period, Health Technology will proceed to make the reversal of all the funds corresponding to the price of the product that is not possible to deliver, as well as any other additional amount charged in connection with that transaction, such as but not limited to taxes, transportation, etc. The User hereby accepts that he will be satisfied with the return of the amounts paid and releases Health Technology from all responsibility in relation to possible transactions that could not be completed for reasons beyond the control of Health Technology.

CLAUSE SEVEN: Return Policy

All sales on this site are final. Unfortunately, we cannot offer you a refund or exchange on any product purchased from this site unless it is defective in some way. Said return must be coordinated through our site healthtecnology.com. For the purposes of making the return, the User must present the invoice and the detail of the Product made. The return will not be accepted in those cases in which the Product delivered in physical form, is without original seals or security packaging, with signs of use, or in poor condition.

The refund will be made to the card used to make the payment in question, within a maximum period of thirty working days.

CLAUSE EIGHT: Warranty claim procedure

Any warranty claim must be made within 30 business days of receipt of the Product.

For the purposes of making the warranty claim, the User must make a request through our email info@healthtecnology.com from the Health Technology online store and must present a printed copy of the invoice and the detail of the products purchased.

CLAUSE NINE: Responsibility for the Account

For the purposes of making purchases in a more agile way, as well as to have access to certain access content only for Registered Users, the User must register an account, as indicated in the SECOND clause above. This account will have a username and password assigned.

All Users are responsible for maintaining absolute confidentiality regarding their username and password to their Health Technology account, since it will contain sensitive information such as, for example, but not limited to the registered card for payment purposes and information on purchases made. . Every User accepts responsibility for any illegal or prohibited activity in accordance with these Terms and Conditions, which is carried out through the use of their account registered with Health Technology. In this sense, the Registered User agrees not to allow the use of his account by third parties and, especially by minors.

The User releases Health Technology from all liability for damages or losses incurred as a result of the use of the account by third parties. Likewise, Health Technology reserves the right to reject a service request, close an account or cancel orders, at its sole discretion and, especially, in the event of suspicion of any irregular activity, the use of a account by third parties outside the account or by minors.

TENTH CLAUSE: The territory

Freight services and / or delivery of physical Products, product of work done, will be carried out only in the territory of Mexico, unless Health Technology commits to something different in a particular case.

Prior to confirming the order, Health Technology will inform the User about the availability of delivery services in the required territory.

ELEVENTH CLAUSE: About the Products for sale

The products that Health Technology sells will be all those indicated on the Site (for the purposes of this document the "Products").

TWELFTH CLAUSE: Communication with the User

Todo Usuario que se registre y/o utilice los servicios de Health Technology y/o que nos escriba por correo electrónico info@healthtecnology.com recibirá comunicaciones por esa misma vía (el correo electrónico registrado por el Usuario) por parte de Health Technology.

The User accepts that Health Technology may communicate through the email registered by the User: information about promotions, about Products, invitations to events, notifications about changes to the Terms and Conditions, electronic invoices, order confirmations, as well as any other information or formal notification that Health Technology needs to communicate to the User.

Therefore, the User is responsible for keeping their personal information updated and for periodically checking their email.

In the event that the User does not wish to receive certain information by email, they must indicate it to the following means [indicate email]. However, the foregoing, it is important to note that there is information that Health Technology must necessarily send the User to his email, either for the purposes of providing the Service or to be able to comply with the legislation applicable. If the User does not authorize Health Technology to send this information, Health Technology will not be able to provide the Service.

View complete Privacy Policy here.

THIRTEENTH CLAUSE: Responsibility in relation to the use of services.

Every User accepts responsibility for any illegal or prohibited activity in accordance with these Terms and Conditions, which is carried out through the use of the platforms or Services provided by Health Technology.

The User releases Health Technology from all responsibility for damages or losses that occur as a result of the bad or incorrect use by the User of the platforms or Services that Health Technology provides through the Site. Likewise, Health Technology reserves the right to reject a service request, at its sole discretion and, especially, upon suspicion of any irregular activity or the use of the Site for purposes other than those provided herein.

Health Technology may close or restrict the User's access to the Services if any improper use of the Website and / or the services offered on it is detected, understanding as improper use, but not limited to, the following assumptions:

Use the Website for any use other than those authorized by these Terms and Conditions.

The use of automated mechanisms or tools or similar technology whose purpose is to extract, obtain or collect, directly or indirectly, any information contained in the Website.

Any attempt to modify, adapt, translate, or convert the formats or computer programs of the Website or its contents.

Use the HTML codes available to a third party.

Copy, imitate, replicate for use on mirror servers, reproduce, distribute, publish, download, display or transmit any content from the Site (including trademarks) in any form or by any means; This restriction includes, but is not limited to, the following media: electronic, mechanical, photocopying, recording or any other media.

Access data not intended for the User or log in to a server or account to which the User does not have authorized access. Attempting to interfere with the Service to any other User, host or network, including, without limitation, by sending viruses to the Site, overloading, flooding, spam, mail bombing, or crashes.

Send unsolicited mail, including promotions and / or advertising of Products or services.

Falsify any TCP / IP header or any part of the information from the header in any email or newsgroup.
Attempt or carrying out fraudulent activities among which are without limit, identity forgery.
All information provided by the User must be true and accurate.
Providing any false or inaccurate information constitutes breach of these Terms and Conditions.

FOURTEENTH CLAUSE: Links to other pages and information published by Users or third parties

Health Technology may post links to other web pages on its Site. The User expressly accepts that Health Technology is not responsible for the content of said links or for the veracity or accuracy of the information contained in said links.

Health Technology could eventually also allow Users or third parties to post links, photographs, comments, ideas, evaluations of the Services and / or Products, as well as any other type of information, provided that it is not defamatory, degrading, insulting, disrespectful, threatening, invasive of privacy, offensive, discriminatory, unsubstantiated, infringement of intellectual property rights, virus-containing, proselytizing, “spam” or content that could be considered illegal in any way. Any content of this type or that Health Technology considers false or made through a false profile, may be removed from the site without any explanation from Health Technology.

The User and, in general, any natural or legal person who intends to establish a link from their website to Health Tecnology, you must obtain prior written authorization from Health Technology. The establishment of this link does not imply in any case the existence of relations between Health Technology and the owner or owner of the website on which it is established, nor the acceptance or responsibility of Health Technology in relation to its contents or services.

FIFTEENTH CLAUSE: Intellectual property rights

If a User posts content or material on the Website, unless expressly indicated otherwise by Health Technology, the User would be granting Health Technology a non-exclusive, free and royalty-free authorization and / or license, perpetual, irrevocable and totally sublicensable to use, reproduce, modify, adapt, publish, translate, create derivative works, distribute and display such content around the world and in any medium, whether tangible or intangible. Likewise, the User authorizes Health Technology the right to use the name, image, and / or any content that the User sends, uploads or posts to the Website. The User declares and guarantees that he is the owner or that he has the necessary rights over the content he posts, that the use of the content that the User supplies does not infringe any intellectual property rights of third parties and will not cause damage to any person or entity. The User hereby assigns any image and / or voice rights that appear in the content he posts. Likewise, the User declares that he exempts Health Technology from all responsibility related to the content he posts and that he will indemnify Health Technology for any lawsuit resulting from the content that the User posts. Health Technology reserves the right to control and edit or delete any activity or content that is posted by the User at its sole discretion. Health Technology is not responsible and does not assume any responsibility for any content posted by the User or any third party.

The intellectual property rights over the contents of the Website, including, but not limited to: its graphic design, ideas, services, the distinctive signs that appear (trademarks and trade names), the underlying computer programs and / or software (including source codes), as well as the different elements that make up the website (texts, graphics, photographs, videos, etc.) correspond solely and exclusively to Health Technology.

The use of the Website by the User does not imply in any way that there is an assignment of any intellectual and / or industrial property rights over the Website, its contents and / or the distinctive signs of Health Technology and / or of any of the brands displayed on the Site. For this purpose, the User is expressly forbidden to reproduce, transform, distribute, publicly communicate, make available, extract and / or reuse the website, its contents and / or the distinctive signs of Health Technology and / or any of the brands that are exposed on the Website.


The User acknowledges and accepts that the use of the Website is carried out at all times under his / her own risk and responsibility. Health Technology will not be responsible for the improper use that may be made of the Website.

Health Technology will not be responsible for damages of any kind caused to the electronic equipment (computer, telephone, tablet, or others) of the User by viruses, worms or any other harmful element. The User acknowledges that the use of the Internet network supposes the assumption of a risk that their computer equipment may be affected by the elements mentioned above. To this end, the User is responsible, in any case, for the availability of adequate tools for the detection and elimination of harmful electronic programs that may pose a risk to their computer equipment.

Health Technology will not be responsible for problems derived from failures in the system of the banking entity through which the payment is intended, in which case the User must contact their service provider to correct the problem and be able to make the purchase. in question.

Health Technology will not be responsible for the failure to perform its obligations when there is force majeure, a fortuitous event or the entry into force of government legislation, regulations or restrictions of any other nature that prevent it from performing its obligations.

SEVENTEENTH CLAUSE: Miscellaneous Aspects

PRIVACY POLICY AND INFORMED CONSENT: Our Privacy Policy is part of the Terms and Conditions of use of the Website.

TITLES OR HEADINGS: The titles used to head each clause of this document are introduced to facilitate reading, and should not be considered as part of the text of the same for the purposes of its execution or to interpret its content.

NULLITY: If any provision of this document is declared invalid or voidable by judicial or arbitration authority, it will be considered as not put, but the legality and validity of the rest of the Terms and Conditions will not be affected or limited by said omission.

LEGISLACION APLICABLE Y TRIBUNALES COMPETENTES: El uso de este Sitio Web será regido e interpretado de conformidad con la legislación mexicana. Cualquier conflicto, controversia o diferencia que pudiera relacionarse con, o derivarse de la relación entre Health Technology y el Usuario o cualquier tercero que utilice el Sitio Web será resuelto por los Tribunales de Justicia de la Ciudad de México.

RELEASE OF LIABILITY FOR PRODUCT DELIVERED: Once the Product has been delivered to the User, Health Technology will not be responsible for the use that the User gives to the Product.

Any doubt or query about the scope and interpretation of these Terms and Conditions, may be evacuated through the e-mail info@healthtecnology.com; the response to these consultations will not imply a total or partial modification of this document, or a waiver of its compliance.

1 888 918 5553

+52 1 55 2580-7319


Guanajuato 224, Col. Roma, Ciudad de México